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Terms of Service

General Terms and Conditions
as of December 16, 2021
 

 

1.  SCOPE

 

The following terms and conditions apply to all orders via our online shop by consumers and entrepreneurs.

consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to this.

 

 

2.  CONTRACTUAL PARTNER, CONCLUSION OF CONTRACT, CORRECTION OPTIONS

 

The purchase contract is concluded with Dr. Berg Tiernahrung GmbH.

The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. You can first add our products to the shopping cart without obligation and add your  Correct entries before sending your binding order at any time by using the correction tools provided and explained for this purpose in the order process. By clicking on the order button, you make a binding offer about the goods contained in the shopping cart. The confirmation of receipt of your order takes place by e-mail immediately after sending the order.

 

We accept your offer within two days by

  • we submit a declaration of acceptance in a separate e-mail or
  • we have the goods delivered or
  • if necessary, the payment transaction is carried out by our service provider or the selected payment service provider. The time of execution of the payment transaction depends on the selected payment method (see under "Payment").

The alternative that is relevant to you depends on which of the listed events occurs first.

 

 

3.  CONTRACT LANGUAGE, CONTRACT TEXT STORAGE

 

The language(s) available for the conclusion of the contract: German

We save the text of the contract and send you the order data and our terms and conditions in text form. You can view the text of the contract in our customer login.

 

 

4.  TERMS OF DELIVERY

 

In addition to the stated product prices, shipping costs may still apply. Further provisions on any shipping costs incurred can be found in the offers. We only deliver in the shipping route. A self-collection of the goods is unfortunately not possible.

 

 

5.  PAYMENT

 

In our shop you have the following payment methods available:

 

Payment

If you select the payment method prepayment, we will give you our bank details in a separate e-mail and deliver the goods after receipt of payment.

 

PayPal Plus and PayPal Checkout

In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), we offer you the following payment options as PayPal services. Unless otherwise stipulated below, payment via PayPal Plus does not require registration with PayPal. Further information can be obtained from the respective payment option and in the order process.

 

PayPal

In order to be able to pay the invoice amount via the payment option PayPal, you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order.

 

credit card via PayPal

Our card will be charged by PayPal after shipment of the goods.

 

direct debit via PayPal

Payment by direct debit via PayPal requires an address and credit check and is made directly to PayPal. By confirming the payment order, your  PayPal a direct debit mandate. You will be informed by PayPal about the date of the account debit (so-called prenotification). The account will be debited before the goods are shipped.

 

purchase on account via PayPal

The purchase on account via PayPal requires an address and credit check and is made directly to PayPal.

 

Sofort by Klarna

In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further information during the ordering process.

 

cash on pickup

You will pay the invoice amount on collection in cash.

 

 

6.  RIGHT OF WITHDRAWAL

 

consumers are entitled to the statutory right of withdrawal as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.

 

 

7.  RETENTION OF TITLE

 

The goods remain our property until full payment has been made.

In addition, the following applies to entrepreneurs: We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance – regardless of a combination or mixing of the reserved goods with a new item – in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations. We shall release the securities to which we are entitled at your request to the extent that the realisable value of the securities exceeds the value of the outstanding claims by more than 10%.

 

 

8.  TRANSPORT DAMAGE

 

The following applies to consumers: If goods are delivered with obvious transport damage, please complain to the deliverer as soon as possible and please contact us immediately. The failure to make a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or the transport insurance. Transport damage during parcel shipping must be reported at the DHL counter within 7 days. To do this, the package with content must be presented there. Other complaints must be reported to us within one week – by email to info@dr-berg- tiernahrung.de or by telephone at +49 (0) 9971 898 42 13.

 

For entrepreneurs: The risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise designated to carry out the shipment. A transport damage caused by the forwarding agency (e.g. broken or missing goods) must be complained to the truck driver directly. In order to be able to assess the pallet contents, the pallet must therefore be unwound directly, the goods inspected and counted. The driver must confirm the damage (what and how much is damaged or even missing) with his signature and the tour number, otherwise the forwarding agency will not recognize the complaint. The confirmation and photos of the damage must be sent to Dr. Berg Tiernahrung immediately, at the latest within 7 days. Transport damage during parcel shipping must be reported at the DHL counter within 7 days. To do this, the package with content must be presented there. Or you can instruct us to arrange a free pick-up by DHL. Again, the package with the entire contents must be handed over. Other complaints must be reported to us within one week. Contact: info@dr-berg-tiernahrung.de, +49 (0) 9971 898 42 13.

 

 

9.  WARRANTY AND GUARANTEES

 

9.1  LIABILITY FOR DEFECTS

 

Unless otherwise expressly agreed below, the statutory liability for defects shall apply.

The following restrictions and shortened deadlines do not apply to claims for damages caused by us, our legal representatives or vicarious agents

 

  • in case of injury to life, body or health
  • in case of intentional or grossly negligent breach of duty as well as malice
  • in the event of a breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations)
  • as part of a guarantee promise, if agreed, or
  • insofar as the scope of application of the Product Liability Act is open.

 

Constrainments on entrepreneurs

To entrepreneurs, only our own information and the product descriptions of the manufacturer that have been included in the contract shall be deemed to be an agreement on the quality of the goods; We assume no liability for public statements of the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk.

The statutory limitation periods for the recourse claim according to § 445a BGB remain unaffected.

 

regulations for merchants

Under merchants, the obligation to inspect and give notice of defects regulated in § 377 HGB (German Commercial Code) shall apply. If you fail to make the notification regulated therein, the goods shall be deemed to have been approved, unless it is a defect that was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.

 

 

9.2  WARRANTIES AND AFTER-SALES SERVICE

 

information on any applicable additional warranties and their exact conditions can be found in the product and on special information pages in the online shop.

 

Customer Service: Your reach us for questions, complaints and complaints on weekdays from 9.00 a.m. to 4.00 p.m. under the telephone number +49 (0) 9971 898 42 13 as well as by e-mail at info@dr-berg-tiernahrung.de.

 

 

10.  LIABILITY

 

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents

 

  • in case of injury to life, body or health,
  • in case of intentional or grossly negligent breach of duty,
  • in the case of guarantee promises, if agreed, or
  • insofar as the scope of application of the Product Liability Act is open.

 

In the event of a breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely, (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, the liability shall be limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which shall be typically has to be calculated. In all other respects, claims for damages are excluded.

 

 

11.  DISPUTE RESOLUTION

 

The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. We are not obliged and unwilling to participate in a dispute resolution procedure before a consumer arbitration board.

 

 

12.  FINAL PROVISIONS

 

If you are an entrepreneur, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

 

 

 

GB created with the Trusted Shops [https://legal.trustedshops.com/] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].

 

 

We hope you enjoy shopping in our shop. if you have any questions or suggestions, please do not hesitate to contact us.

 

Cordially,

Your Dr. Gregor Berg and the team of Dr. Berg Pet Food

 

 

 

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Privacy Policy

Privacy policy as of December 16, 2021

 

Foreword

 

Dear animal lovers, dear visitors of our website with online shop www.dr-berg-tiernahrung.de.

 

The protection of your personal data and your privacy is of particular concern to us. We observe the provisions of German data protection law. Before we explain to you in detail and legally correct which data we store from visitors to our pages and how we handle this data, we would like to say a few words to you directly and comprehensibly:

 

We make animal feed and would like to advise you in the best possible way and support you in all decisions that concern the optimal feeding of your animals. All data that we collect serves for us only the purpose of improving our service for you and optimizing our work and thus the benefit for you. What we are fundamentally NOT interested in and for which we will therefore NEVER use your data is:

  • selling things that you don't need or that aren't suitable for your animals
  • try to find out something about yourself personally that you don't want to tell us voluntarily, e.g. in a phone call
  • things which you tell us in confidence, especially because of our position as a veterinarian, to share with others – except after prior consultation with you, e.g. with colleagues, in order to be able to give you even better advice
  • use personal data for purposes other than those for which you have given it to us

For us you are not a data collection, for us you are people, i.e. animal lovers and customers with whom we are in contact and with whom we want to deal with trust and consideration. This applies in particular to your data. Of course, we need some personal information from you, such as your address and name, so that we can send you your food home. But we don't do anything with it that serves purposes other than those for whom this information is obviously intended.

 

If you have any questions about this, please feel free to contact us at any time at info@dr-berg-tiernahrung.de or +41-9944-3076142.

 

Stay healthy with your animals.

 

Welcome,

Your Dr. Gregor Berg and the team of Dr. Berg Pet Food

 

 

Privacy Policy

 

Controller for data processing is:

Dr. Gregor Berg

Sudetenstraße 9

93413 Cham

Germany

info@dr-berg-tiernahrung.de

phone: +49 (0) 9971 898 42 13

 

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

 

 

1.  Access data and hosting

 

You can visit our websites without providing any personal information. Each time a website is accessed, the web server only automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your site visit.

 

Hosting

 

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in the forms provided for this purpose on this website will be processed on its servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

 

 

2. Data processing for contract processing and contact

 

2.1 Data processing for contract processing

 

For the purpose of contract processing in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we need the data for the execution of the contract and we cannot ship the order without their indication. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After completion of the contract, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

 

2.2  Customer account

 

We collect personal data if you voluntarily provide it to us when opening a customer account. Mandatory fields are marked as such, as in these cases we require the data to open the customer account and you cannot complete the account opening without providing it. Which data is collected can be seen from the respective input forms. We use the data provided by you for contract processing and processing of your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

 

2.3  Contact

 

In the context of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, if you voluntarily provide it to us when you contact us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we require the data to process your contact. Which data is collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

 

 

3. Data processing for the purpose of shipping processing

 

To fulfil the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

 

the relevant applies to the transfer of data to our manufacturers or wholesalers in cases where they take over the dispatch for us (drop shipment). These are considered shipping service providers within the meaning of this data protection declaration.

 

transfer of data to shipping service providers for the purpose of shipping announcement

 

If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR so that they can contact you before delivery for the purpose of delivery announcement or coordination.

The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

 

DHL Paket GmbH

Sträßchensweg 10

53113 Bonn

Germany

 

United Parcel Service Deutschland S.à r.l. & Co. OHG

Görlitzer Straße 1

41460 Neuss

Germany

 

 

4. Data processing for payment processing

 

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

 

4.1 Data processing for transaction processing

 

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for the processing of the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

If you have any questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

 

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

 

If necessary, we may provide our service providers with further data that they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in our protection against fraud or in efficient payment management, which prevail in the context of a balancing of interests.

 

4.3  Involvement of debt collection service providers

 

We pass on your data to a commissioned debt collection service provider (AGENDA Inkassobüro GmbH, Troppauer Straße 10, 83395 Freilassing, Germany) if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the collection service provider. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR as well as the protection of our legitimate interests, which prevail in the context of a balancing of interests, in an effective assertion or enforcement of our payment claim in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

 

 

5.  Advertising by e-mail, post

 

5.1 E-mail newsletter with registration and newsletter tracking 
 

If you subscribe to our newsletter, we use the data required for this or separately provided by you to regularly send you our e-mail newsletter on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

 

We would like to point out that we evaluate your user behavior when sending the newsletter. For this purpose, we also analyze your handling of our newsletter by measuring, storing and evaluating open rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

 

For this evaluation, the e-mails sent contain one-pixel technologies (e.g. so-called web beacons, tracking pixels), which are stored on our website. For the evaluations, we link in particular the following "newsletter data"

 

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the call,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the e-mail address,
  • the date and time of registration and confirmation

 

and the one-pixel technologies with your e-mail address or IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

 

If you do not want newsletter tracking, it is possible to unsubscribe from the newsletter at any time - as described above.

 

The information is stored as long as you have subscribed to the newsletter.

 

5.2  Postal advertising and your right to object

 

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an advertising approach to our customers in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this data protection declaration. The advertising mailings are provided as part of processing on our behalf by a service provider to whom we pass on your data for this purpose.

 

 

6. Cookies and other technologies 

 

General Information

 

In order to make your visit to our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).

We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information on the content of the shopping cart). As part of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

 

In addition, we use technologies to comply with the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

 

The cookie settings for your browser can be found under the following links: Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]

 

If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

 

 

7.  Use of cookies and other technologies for web analysis and advertising purposes

 

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the end of the purpose and the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found in the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact the contact option described in this data protection declaration.

 

7.1  Use of Google services for web analysis and advertising purposes

 

We use the following technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.  If your IP address is collected via Google technologies, it will be shortened before it is stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing takes place on the basis of an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy [https://policies.google.com/privacy?hl=de].

 

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address will not be merged with other Google data. The data processing takes place on the basis of an agreement on order processing by Google. For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data release to Google within the scope of these data sharing settings takes place on the basis of an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

 

To create and carry out tests, we also use the extension function of Google Analytics Google Optimize. For the purpose of optimizing the marketing of our website, we use the so-called user ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data of one or more sessions on our online presences and thus analyze your user behavior across devices and sessions. For web analysis, the extension function of Google Analytics Google Signals enables so-called "cross-device tracking". If your Internet-enabled devices are linked to your Google Account and you have activated the setting "personalized advertising" in your Google Account, Google can create reports on your usage behavior (in particular the cross-device user numbers), even if you change your device. A processing of personal data by us does not take place in this respect, we only receive statistics created on the basis of Google Signals. For web analysis and advertising purposes, the extension function of Google Analytics enables the so-called DoubleClick cookie to recognize your browser when visiting other websites. Google will use this information to compile reports on website activity and to provide other services related to website use.

 

Google Adsense

Our website markets space for third-party ads through Google AdSense. These ads are displayed in different places on this website. The so-called DoubleClick cookie enables the display of interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information as well as information about your use of our website) as well as the automatic assignment of a pseudonymous UserID, with the help of which the interests are determined on the basis of visits to this and other websites.

 

Google Ads

For advertising purposes in the Google search results as well as on the websites of third parties, the so-called Google Remarketing Cookie is set when you visit our website, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information as well as information on your use of our website) and by means of a pseudonymous cookie ID and on the basis of the pages you visit. Any further data processing will only take place if you have activated the setting "personalized advertising" in your Google account. In this case, if you are logged in to Google during your visit to our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

 

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you have reached our website via an advertisement from Google Ads. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as visit to a website or newsletter registration) may be collected, from which user profiles are created using pseudonyms.

 

Google reCAPTCHA

For the purpose of protecting against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and carries out an analysis of your use of our website by means of a so-called JavaScript and cookies. In addition, other cookies stored by Google services in your browser are evaluated. A reading or storage of personal data from the input fields of the respective form does not take place.

 

YouTube Video Plugin

For the integration of third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the extended data protection mode used by us, transmitted to Google and then processed by Google only if you play a video.

 

7.2  Use of Facebook services for web analysis and advertising purposes

 

Use of Facebook pixel

We use the Facebook Pixel within the framework of the technologies of Facebook Ireland Ltd [https://de-de.facebook.com/facebookdublin/]., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") as described below. With the Facebook Pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visit to a website or newsletter registration) are automatically collected and stored, from which user profiles are created using pseudonyms. As part of the so-called extended data comparison, information is also hashed and stored for comparison purposes with which individuals can be identified (e.g. names, e-mail addresses and telephone numbers). For this purpose, when you visit our website, the Facebook Pixel automatically sets a cookie that automatically enables your browser to be recognized when visiting other websites by means of a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalized and group-based advertising.

The information about your use of our website automatically collected by the Facebook technologies is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision by the European Commission. Insofar as the transfer of data to the USA is our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in Facebook's privacy policy [https://de-de.facebook.com/policy.php].

 

Facebook Analytics

As part of Facebook Analytics, statistics on visitor activity on our website are compiled from the data collected with the Facebook Pixel about your use of our website. The data processing takes place on the basis of an agreement on the order processing by Facebook. Your analysis serves the optimal presentation and marketing of our website.

 

Facebook Ads

We use Facebook Ads to promote this website on Facebook and other platforms. We determine the parameters of the respective advertising campaign. Facebook is responsible for the exact implementation, in particular the decision on the placement of the ads with individual users. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Joint responsibility is limited to the collection of data and its transmission to Facebook Ireland. The subsequent data processing by Facebook Ireland is not covered by this. Based on the statistics on visitor activity on our website compiled via Facebook Pixel, we operate group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group. As part of the extended data comparison (see above) to determine the respective target group, Facebook acts as our processor. Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing. For web analysis and event tracking, we use Facebook Pixel Conversions to measure your subsequent usage behavior if you have reached our website via an advertisement from Facebook Ads. The data processing takes place on the basis of an agreement on order processing by Facebook.

 

 

8.  Social Media

 

8.1  Social plugins from Facebook, Instagram

 

On our website, social buttons from social networks are used. These are only integrated into the page as HTML links, so that when you visit our website, no connection to the servers of the respective provider is established. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser There you can, for example, press the Like or Share button.

 

8.2  Our online presence on Facebook, Instagram, YouTube

 

If you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. As a rule, cookies are used for this purpose. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights in this regard and setting options for the protection of your privacy, please refer to the data protection information of the providers linked below. If you still need help in this regard, you can contact us.

 

Facebook [https://www.facebook.com/about/privacy/]is an offer of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually sent to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.  The data processing in the context of a visit to a Facebook fan page takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

 

Instagram [https://help.instagram.com/519522125107875] is an offer of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually sent to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.  The data processing in the context of a visit to an Instagram fan page takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

 

YouTube [https://policies.google.com/privacy?hl=de] is an offer of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. 

 

 

9. Sweepstakes

 

If you take part in a competition carried out by the person responsible, your first and last name and email address will be recorded. This data will be processed exclusively for the purpose of determining the prize/ drawing, as well as for communication and information purposes (prize notification). The data will not be passed on to third parties or processed for other purposes without your express consent.

 

 

10. Conditions of participation and privacy policy of Facebook competitions of Dr. Berg Tiernahrung GmbH

 

The Sweepstakes are not affiliated with Facebook and are in no way sponsored, endorsed or organized by Facebook. The recipient of the information provided by the participant is not Facebook, but only Dr. Berg Tiernahrung GmbH as the operator of the official Facebook page. Information about the promotion period of competitions can be found in the respective competition post on the official Dr. Berg Tiernahrung GmbH Facebook page. Participation in the competition is only possible under the conditions listed here. By participating in the competition, you expressly accept these conditions of participation. The organizer reserves the right to change, adapt or cancel the competition at any time without prior notice and without giving reasons.

 

Eligible

Natural persons residing in the EU are eligible to participate. Employees of Dr. Berg Tiernahrung GmbH and their relatives are excluded. Please refer to the respective competition post on the official Dr. Berg Tiernahrung GmbH Facebook page for participation. In addition to accepting these conditions of participation, participation in the competition requires that the name of the participant can be clearly assigned. In the event of a win, participation in the competition includes the consent to the naming of the name on the Dr. Berg Tiernahrung GmbH Facebook page. Dr. Berg Tiernahrung GmbH reserves the right to exclude participants from the competition without giving reasons in the event of suspected manipulation, unauthorized multiple participation or violation of these conditions of participation. By participating in the competition, the participant confirms his agreement with these conditions.

 

 

You can take the prize from the respective competition post on the official Dr. Berg Tiernahrung GmbH Facebook page. The prize is neither exchangeable nor transferable. The cash payment of the prize is excluded.

 

Success Determination

information on the respective prize determination can be found in the respective competition post on the official Dr. Berg Tiernahrung GmbH Facebook page. Unless otherwise stated, the winner will be determined after the end of the promotion. The winner will be announced by name on the Dr. Berg Tiernahrung GmbH Facebook page. By participating in the competition, the participant agrees to be named on the Dr. Berg Tiernahrung GmbH Facebook page in the event of a win. The winner will contact Dr. Berg Tiernahrung GmbH by PN to provide their address. Users who, for example, do not report to Dr. Berg Tiernahrung within 14 days lose the right to the prize. The winner is obliged to inform himself on the Dr. Berg Tiernahrung GmbH Facebook page about a possible win if he has made it impossible through his personal settings that he learns about his prize. Submissions that do not comply with the rules and conditions or arrive after the last possible date will not be considered. Incomprehensible or incomplete submissions will be rejected. Any decision of the Judge concerning the Competition shall be final and binding on each Entrant.

 

review Acceptance

Every winner has 14 days from the announcement of the winners to accept the prize. Acceptance takes place through the timely sending of the correct address data via the usual communication channels on Facebook (PN). There the complete address for accepting the prize must be provided. If the prize is not accepted in time, the claim to the prize expires without replacement. Should a profit come back due to incorrect address data or non-collection (in the case of storage by the deliverer), the claim to the prize expires without replacement. The prizes will be sent to the respective winners free of charge. The prizes will be sent within two weeks of the winner's successful acceptance of the prize. A collection of the prize at the business premises of Dr. Berg Tiernahrung GmbH is possible by arrangement.

 

Disclaimer

The organizer is not liable in any form for direct or indirect damages resulting from participation in the promotion or the unavailability of the Internet server, unless these are due to grossly negligent or intentional action for which the organizer is responsible.

 

exmunity clause

The contributions (images, links and texts) of the participants must not contain insults, false facts, competition, trademark or copyright infringements. Should third parties nevertheless assert claims due to infringement of their rights, the participant shall indemnify Dr. Berg Tiernahrung GmbH against all claims. By participating in the competition, each participant undertakes to personally stand up for any legal violations.

 

Privacy

Insofar as personal data of participants are collected within the framework of the campaign, these will be collected, processed and used by the organizer exclusively for the purpose of carrying out the action. The name of the winner can be permanently published on the Dr. Berg Tiernahrung GmbH Facebook page.

 

Exclusion of legal recourse

Course to legal recourse is excluded.

 

Other

If individual provisions of these Terms and Conditions of Participation are or become invalid, this shall not affect the legal validity of the remaining Conditions of Participation. They shall be replaced by an appropriate provision that most closely corresponds to the purpose of the invalid provisions. After the end of the competition, this data will be deleted.

 

 

11.  Contact options and your rights

 

11.1  Your rights

 

As a data subject, you have the following rights:

 

  • in accordance with Article 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • in accordance with Article 16 GDPR, the right to demand the correction of incorrect or completion of your personal data stored by us without undue delay;
  • in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing
    • for the exercise of the right to freedom of expression and information
    • to comply with a legal obligation
    • for reasons of public interest or
    • is necessary for the establishment, exercise or defence of legal claims
  • in accordance with Article 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is disputed by you;
  • the processing is unlawful but you refuse to delete it;
  • we no longer need the data, but you need it to assert, exercise or defend legal claims or
  • You have objected to the processing pursuant to Article 21 GDPR;
  • in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request the transmission to another controller;
  • in accordance with Article 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.
 

right

 

Insofar as we process personal data as explained above in order to safeguard our legitimate interests that prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.

 

11.2  Contact options

 

For questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly via the contact details in our imprint.

 

Privacy Policy created with the Trusted Shops [https://legal.trustedshops.com/] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].

 

 

We hope you enjoy shopping in our shop. If you have any questions or suggestions, please do not hesitate to contact us.

 

Cordially,

Your Dr. Gregor Berg and the team of Dr. Berg Pet Food

 
 

 
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Imprint

 

Registered Office:

Dr. Berg Tiernahrung GmbH
Sudetenstraße 9
DE-93413 Cham
 

Contact:

Phone: +49 (0) 9971 898 42 13
Fax: +49 (0) 9971 898 42 14
E-mail: info@dr-berg-tiernahrung.de
Web: www.dr-berg-tiernahrung.de
 

Trade Registry:

Amtsgericht Regensburg
HRB 14174
Authorised to represent: Dr. Gregor Berg (as Managing Director)
USt-ID: DE294391987
 

Responsible according to § 18 MStV:

Dr. Gregor Berg
Sudetenstraße 9
D-93413 Cham
 
The European Commission provides a platform for online dispute resolution (OS), which you can find here: https://ec.europa.eu/consumers/odr/. We are not obliged and unwilling to participate in a dispute resolution procedure before a consumer arbitration board. The imprint was created with rechtstexter.de.
 

TERMS OF USE

Limitation of liability:

The contents of this website are created with the greatest possible care. However, we assume no liability for the accuracy, completeness and timeliness of the content provided. Contributions marked by name reflect the opinion of the respective author and not always the opinion of Dr. Berg Tiernahrung. If you find faulty or problematic content on the website, do not hesitate to contact us.
 

External links:

This website contains links to third-party websites ("external links"). These websites are subject to the liability of the respective operators. We have no influence whatsoever on the current and future design and content of the linked pages and therefore reject any liability for third-party websites.
 

Copyright and ancillary copyrights:

The content published on this website is subject to copyright and ancillary copyright. Any use not permitted by German copyright and ancillary copyright law requires our prior written consent or the respective rights holder. This applies in particular to duplication, editing, translation, storage, processing or reproduction of content in databases or other electronic media and systems. The presentation of this website or individual contents of these in external frames is only permitted with written permission.
 

Credit:

All images used have been created by ourselves or are from Getty Images, Shutterstock, istockphoto or Fotolia and have been purchased for unrestricted use.
 
We hope you enjoy shopping in our shop. If you were not satisfied with something or even have suggestions for improvement, then contact us at any time. We take your suggestions seriously and try to find a suitable solution in case of discrepancies. If you have any questions or other suggestions, please do not hesitate to contact us.
 
 
Cordially,
Your Dr. Gregor Berg and the team of Dr. Berg Pet Food
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